MySafaricom App offers you a convenient self-service channel to manage your Safaricom account and interact with our customer care. Whether you are an Android or iOS user, you may download the App from the Safaricom App Store, Apple Store or from the Google Play Store and enjoy convenience.
The Safaricom App now allows you to easily and conveniently access M-PESA services!
My Safaricom App offers the Safaricom customer a convenient self-service channel to manage your account and interact with our customer care team. The App now allows you to access your M-PESA account and all other M-PESA services anytime, anywhere.
Key Features Include:
• Easy and Convenient Access to your M-PESA account and M-PESA services
• Show Account Balances; Airtime, Data, SMS
• Top up: Recharge with a Voucher
• Bonga Services; Enrolment, Balance, Transfer, Redemption, History
• Data & SMS Plans – View and Purchase bundles
• Store Locator – Near Me
• Charged SMS Services – View and Manage
• Skiza Services – View and manage tones
• My Profile; IMEI, PUK
• Sambaza services
• Okoa services
• Roaming Services
• Request for M-PESA Statement
• Feedback and Rating Service
• Contact us: Twitter, Facebook, Live chat
Download the new MySafaricom app now and enjoy free100MB. The app is now better with M-PESA and you can get your M-PESA Statements quickly at the tap of a button #NiRahisiNiFasta.
Go to setting > Secure with PIN and activate using the Service PIN. You will be required to enter this PIN whenever you access the App.
PostPay customers can request for their monthly bill, to be sent to an email of choice.