| Agents Commissions for Deposit Transactions (Registered Customers) | |||
| Proposed Transaction Bands (KShs) | Graduated (based on current) | New Commissions | |
| 50 | 100 | 4 | 4 |
| 101 | 510 | 8 | 8 |
| 511 | 1,010 | 8 | 9 |
| 1,011 | 1,510 | 10 | 10 |
| 1,511 | 2,510 | 10 | 11 |
| 2,511 | 3,510 | 10 | 12 |
| 3,511 | 5,010 | 10 | 14 |
| 5,011 | 7,510 | 15 | 20 |
| 7,511 | 10,010 | 18 | 28 |
| 10,011 | 15,010 | 20 | 40 |
| 15,011 | 20,020 | 25 | 55 |
| 20,021 | 25,020 | 40 | 71 |
| 25,021 | 30,020 | 40 | 87 |
| 30,021 | 35,020 | 40 | 103 |
| 35,021 | 40,020 | 50 | 119 |
| 40,021 | 45,020 | 50 | 135 |
| 45,021 | 50,020 | 55 | 150 |
| 50,021 | 60,020 | 60 | 190 |
| 60,021 | 70,000 | 70 | 190 |
Safaricom also re-looked at the withdrawal commissions and reduced the commissions in some of the bands as highlighted below and kept others constant in an effort to encourage more deposit transactions.
| Mpesa Agent Commissions for Withdrawal Transactions | ||||
| Proposed Transaction Bands (KShs) | Current Commissions | New Commissions
(Registered Customers) |
New Commissions
(Unregistered Customers) |
|
| 10 | 49 | N/A | N/A | N/A |
| 50 | 100 | 5 | 5 | N/A |
| 101 | 500 | 12 | 8 | 8 |
| 501 | 1,000 | 12 | 10 | 10 |
| 1,001 | 1,500 | 15 | 12 | 12 |
| 1,501 | 2,500 | 15 | 15 | 15 |
| 2,501 | 3,500 | 25 | 20 | 20 |
| 3,501 | 5,000 | 25 | 25 | 25 |
| 5,001 | 7,500 | 35 | 30 | 30 |
| 7,501 | 10,000 | 35 | 35 | 35 |
| 10,001 | 15,000 | 60 | 45 | 45 |
| 15,001 | 20,000 | 60 | 60 | 60 |
| 20,001 | 25,000 | 70 | 65 | 65 |
| 25,001 | 30,000 | 70 | 70 | 70 |
| 30,001 | 35,000 | 70 | 70 | 70 |
| 35,001 | 40,000 | 200 | 100 | N/A |
| 40,001 | 45,000 | 200 | 150 | N/A |
| 45,001 | 50,000 | 200 | 180 | N/A |
| 50,001 | 70,000 | 250 | 200 | N/A |
At the end of the month, the commission earned is paid to the MMF account of the organisation less the 5% withholding tax. The organisation can decide to withdraw the cash or transfer it to float account.