How to Pay Your helb Loan : HELB LOAN REPAYMENT METHODS

HELB offers various Loan Repayment Methods as follows:

1. BANK DEPOSIT (by Employer or Self)

All payments should be made by direct transfer (EFT), standing order or cash deposit to the HELB collection bank accounts in any of the following banks:

2. MOBILE PAYMENT SERVICES – M-PESA

Using M-PESA (Safaricom) Money Transfer:

 Select pay bill option
 Enter HELB business number as 200800
 Enter your national ID number as your account number  Enter amount you want to pay
 Enter your secret PIN number
 Confirm transaction and send

HELB Contact Centre Email: contactcentre@helb.co.ke| Tel: 071105200 | Twitter & Facebook: @HELBPage | www.helb.co.ke

Note: The transaction will take 2 business days to reflect in your statement

3. CREDIT CARD or DEBIT (ATM) CARD

Give authority to HELB to make monthly debits or lump-sum payments directly from your bank account or credit card. This is done by signing the CREDIT CARD AUTHORIZATION FORM (CCA) and forwarding the same to HELB. VISA branded credit cards or debit (ATM) cards can also be swiped at HELB offices.

4. ONLINE PAYMENT via HELB PAYMENT PORTAL
You can now pay your HELB loan online. To make your payment:

•   Register an account with HELB online portal; if you already have an account please Login

•   Once logged in, click on Online Services > Online Payment menu.

•   Enter your National ID number as your account number

•   Enter the amount you are paying and click Pay Now.

•   A payment acknowledgement will be issued once the payment is successful.

•   HELB will issue an official receipt for the payment.

5. DIASPORA LOAN REPAYMENT OPTIONS: a. Wave

You can make payments instantly from the US and Canada through Wave via KCB account number 1103266314. Go to www.sendwave.com to update/download the app and then make transfers immediately. Once you complete the transaction, you will get a wave message like this;

Once you receive the Wave message, kindly forward it to onlinepayments@helb.co.ke
HELB Contact Centre Email: contactcentre@helb.co.ke| Tel: 071105200 | Twitter & Facebook: @HELBPage | www.helb.co.ke

b. Equity Direct
Equity Direct is a pan-European regulated online money transfer service operated exclusively

by VFX Financial PLC in the UK in partnership with the Equity Bank Group in Kenya.

How to sign up:

You can register at www.equitydirectafrica.com which is a quick and simple process. There is a dedicated customer service team on hand to help. To use PayLoan simply select HELB from the drop down PayLoan list in "ADD BENEFICIARY". Then add your Student name, and your National ID in the Reference field and "CONFIRM". You can then make a payment to your new Beneficiary and your payment to HELB is processed instantly and you will receive confirmation email and SMS too.

Support Contacts:

+44 (0) 207 959 6995 | support@equitydirectafrica.com | www.equitydirectafrica.com c. Chase Bank – Simba Pay

How to Login/ Register:

Login or register on the Simbapay website https://www.simbapay.com/ , using your email and a password, your account will be set up; choose a mode of payment (Debit or Credit)
Payment:
Navigate to the payment menu, input the Paybill number, Input the amount and reference (ID or name)

The funds will be sent to a Chase Bank (IR) account then settled with HELB. *The payment will be picked in Sterling Pounds – GBP.

For further queries, contact HELB on:

Email: contactcentre@helb.co.ke | Website: www.helb.co.ke | Tel: +254 0711 052 000 | Facebook & Twitter: @HELBPage