Question: I am unemployed but I have a PIN. Do I need to file returns?
Answer: Yes, PIN holders with no source of income need to file a Nil return.
Question: Will i pay the fine if i am unemployed?
Answer: If you file the Nil Return for those who are not employed you will not be fined.
Question: Once I file online, do I need to visit KRA offices?
Answer: No, you will receive an acknowledgment receipt of your filed return. Just download and you are done
Question: If i registered for a KRA pin this year do i need to file returns
Answer: You will file next year;after 12 months return period
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Step by Step Guide on how to file Tax returns for nemployed/students
Step 1
Visit KRA portal where you will enter your KRA Pin or USER ID. Enter and log in with your iTax password. If you have forgotten your password, retrieve one using „ FORGOT PASSWORDﾃ｢竄ｬﾅｸ option on the bottom right of the iTax portal page.
After Login. You will be directed to a page that has a red top menu as shown below.
Place your cursor (mouse pointer) on the ‘RETURNS” page and a drop down menu will appear. Below the drop down menu you will see “FILE NILL RETRUNS.” For the unemployed that is where you are supposed to click and you will be directed to a page that looks like the one below.
Fill by entering:
The click Next and you be directed a page like this below
Fill by entering:
Click Submit. On successful submission, the message below will be displayed:
Click download Returns Receipt to download. You are done after downloading.
You have until June 30 2018 to file your tax returns.
And by completing the process online, you will save yourself from the last minute rush that usually results in long, winding queues at the Kenya Revenue Authority offices in Times Tower, Nairobi, every so often.
To ease the process, the taxman has come up with an online platform-iTax-a robust system to help you file your tax returns at the comfort of your home or office.
To help taxpayers use the system, the authority has also come up with iTax support centres, which are small branches, located in different parts of the country, where you can seek assistance incase you have challenges or questions on filing your tax records.
In Nairobi, the iTax support centres are located in Railway Club, in Mombasa, the shop is at Customs House (Long Room), the Kisumu one is at Swan Centre.
For taxpayers in Nyeri, once can get help at Premier Plaza while Eldoret iTax support centre is at Kiptangich House.
Itax website is user friendly. File Your Returns today.
You can download these forms from this link
iTax allows one to update their tax registration details, file tax returns using Microsoft Excel or Open Office, register all tax payments and make status enquiries with real-time monitoring of their ledger/account.
This is the profile page in iTax that allows for the update of taxpayers registration details.
All taxpayers (individuals, companies, parastatals, NGOs, etc.) should update their information using the iPage.
iTax provides for capture of additional registration data not previously captured. The information required in iTax includes among others your county, employer, cell phone contact, unique email address, tax agent, etc.
Taxpayers are required to update their iPage on first log in to iTax.
Go to https://itax.kra.go.ke or KRA website www.kra.go.ke. On the website you will see the iTax portal banner. Click on it to access the iTax portal.When logging for the first time, the initial requirement will be updating iPage.
One is required to fill in the mandatory fields especially under basic information then submit the data so as to update the taxpayers information with KRA.
This happens for new PINs that have not been migrated to iTax. The taxpayer is required to send this PIN to KRA for migration through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office.
No. PIN certificate is sufficient. What the taxpayer need to do if they start dealing in vatable business is to add VAT obligation on the PIN.
The taxpayer is required to send this PIN to KRA for data correction through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office.
This happens when there is poor internet connectivity. Sorry keep trying
The taxpayer is required to send this PIN to KRA for data correction through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office.
The taxpayer is required to send this PIN to KRA for data correction through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office.
Yes you can. First you need to login into the system then go to the returns tab and select file return and download the return. You need to fill the return offline before you generate a zipped file that you will upload.
On the VAT return at the Tax Due worksheet, you can be able to put the figure at from the previous months credit.
Invoice without PIN is not valid tax invoice & therefore not allowed for tax deduction
iTax has provided for inclusion of the credit notes in the return. While filling the returns one needs to input a negative figure but quote the invoice relating to the credit note.
Yes. You can do this by filing an amended return.
MACROS are inbuilt formulae in Excel that should be enabled once you download the return so that you can be able to fill in the details of the return. Enabling MACROS is on the read me section of the return and it gives you a step by step guide depending on the Excel version you have.
You can be able to do the returns in Excel and import the information to the return. You need to save this information in CSV (Comma delimited) for further information please contact KRA certified Intermediary agents, or call 020 2390919 and 020 2391099 and 0771628105.
Yes you need to file a NIL return. All you need to do is go to your iTax profile, Returns, and select the nil return option and submit.
In the case of first time filling you need to call KRA for the change of rollout date. In the case that you had filled the first return on iTax and failed to file subsequent returns i.e. for one or three months, you need to file the missing returns in iTax before you can file the current one.
You need to update your tax obligation information in your iTax account to enable you to file.
Yes. You login to your account, select the returns tab then consult return. You need to select the type of return and the period.
Call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office for assistance
Yes you can. Payments of taxes and filing returns have been delinked. However any return that does not have a matching payment will automatically attract penalty and interests.
The taxpayer will first generate a payment registration number (PRN) on their iTax profile. The printed PRN will then be taken to the bank together with the mode of payment (Cash, Cheque or RTGS)
Payment Registration Number or PRN replaces the manual tax payment stationeries such as P11 and VAT3. PRN is generated electronically and is bar coded with unique serial number for every transaction. The PRN must be quoted when making payments to allow taxpayer ledger to be updated. PRN will expire in 7 days if not utilised.
On the taxpayers profile, go to Payments then register payment. Fill in the electronic form first by selecting the taxhead. Once all the mandatory fields (marked with red stars) have been filled submit to generate PRN
Yes as long as your bank has an agreement with KRA. Currently KRA has made arrangements with 27 banks. Other banks are still coming in and it is expected that once iTax is rolled out all banks will be in iTax.
This mainly happens if payments are outside iTax platform i.e. without generating a PRN or not quoting the PRN when executing payment. The taxpayer should provide the payment documents to KRA for back office reconciliation.
To make a WHT payment you need to click on the payment registration then select income tax on the tax head then select WHT and generate a payment slip by adding the taxpayers that you have withheld their payment.
To make a payment on agency revenue click on the payment registration then select go to the tax head then select agency revenue and generate a payment slip by selecting the agency revenue you want to pay i.e. land rates, stamp duty, sugar development levy, KEBS
KRA does not maintain the ledgers they are usually maintained by the Principal bodies e.g. KEBS, Ministry of Lands, Kenya Sugar board etc
A tax obligation is the liability of tax that one has.
What do I do after registering and can see only two icons(change password and logout)?
Normally a taxpayers profile will be fully populated will all icons within 24 hours upon registration. However a taxpayer intending to transact immediately can send this PIN to KRA through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office
This happens especially in the case of an individual registration. Just send this PIN to KRA through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office and request for the obligation.
How do I apply for TCC in iTax?
The taxpayer will apply for Tax Compliance Certificate through their iTax profile. The application will be received by a KRA officer and processed electronically. Successful applicants will receive email with the Tax Compliance Certificate attached. Unsuccessful applicants will be notified of the areas of non compliance.
Change of email address can be initiated by the taxpayer. On the taxpayers profile under registration, the taxpayer is allowed to amend PIN details. Once the process is initiated by the taxpayer, a task is created for approval by a KRA officer.
Go to the iTax log in page and select forgotten password. You will be asked for the security question you used when registering for the first time. Once you submit the information successfully, new log in credentials will be sent to your registered email address.
The taxpayer is required to send this PIN to KRA for password and security question reset through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office.
All blocked password are reset automatically within 24 hours. Alternatively the taxpayer is can send this PIN to KRA to be unlocked reset through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office.
Some of the advantages of iTax includes.
iTax works well with Firefox Mozilla
iTax generated returns will work well with Microsoft office 2007 and 2010. Taxpayers will find diificulties working with the newly released versions
This has not been rolled out yet so refunds will still be processed the usual way.
You can query through dialling (572) from your mobile phone and follow the steps to get the information. You are charged a small fee of Kshs 5.
Through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office