How Equity Bank withdrawal service with PayPal works in Kenya

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  1. Visit the Equity Bank Website
  2. Click on the money transfer section at the top right hand corner
  3. Select PayPal
  4. If you do not have a PayPal account, click on ‘sign up for PayPal account’ and complete the process
  5. If you have a PayPal account and you would like to withdraw money to your Equity Bank Account click on ‘withdraw your money’
  6. With your portal user name and password, log in to the site. If you are new, click register and follow the process of registration (the registration Process is a one-time process)
  7. On the menu click "Banking services"
  8. Enter your nominated bank account and click "Link Account"
  9. A One Time Pin (OTP) will be sent to the official cell phone number maintained by Equity Bank for the nominated account
  10. Enter the OTP and click "Confirm OTP"
  11. If successful, a confirmation message will be displayed “Account has been successfully linked. Enjoy our Online Banking services"
  12. On the menu list click "PayPal Services"
  13. Enter your PayPal email address, select the bank account added in step 4 above and click "Link Account"
  14. You will be redirected to PayPal window pop up. Key in your PayPal Account Password and click "Authorize"
  15. You will be redirected back to your Equity Bank website page with a message “Your PayPal account has been successfully Linked”

PayPal Balance Enquiry

  1. On the PayPal Services Menu, click "My PayPal Balance"
  2. Select your linked PayPal account and click "Submit request"
  3. Your PayPal account balance will be displayed

PayPal Withdrawal Process

  1. On the PayPal Services Menu, click "Withdraw Service"
  2. Select your PayPal account linked previously"
  3. Key in the amount to withdraw. The amount must be less than or equal to your PayPal Account Balance
  4. Click "Accept"
  5. You will receive a message “"Your PayPal withdrawal of amount X was successful". Your bank account will be credited within 3 business days”

View the Terms and Conditions for the Equity Bank Withdraw service with PayPal

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