When you are trying to register and you get invalid user name, ensure that you are filling the names starting with a capital letter and the rest in small letters e.g. Mary WakimuTyping all capital or all small letters will result in an invalid names error.
I have tried registering but still getting invalid fields, what do I do?
email us at firstname.lastname@example.org
and we shall get back to you on the issue.
- kindly ensure you give us the following details;
- 1. full names
- 2. TSC No.
- 3. the invalid message you are receiving to enable us assist you better e.g invalid account number, invalid DOB
How do I recover my forgotten password ?
Try to remember the secret question and reset your password by clicking forgot password on the login page.