e-kasneb: Frequently Asked Questions (FAQs) Kasneb online

 

Q. How do I register for an account? 

 

  • Click on http://online.kasneb.or.ke and navigate to Sign Up

  • If registered, key in your log in details.

  • If new, create a new account

  • Complete the form and sign up; then await confirmation via Email/SMS

  • Click on the Activation link sent to your email to activate your account 

 

  1. Q. Is it possible to obtain my registration Number via SMS?

    Yes you will receive an SMS notification with your Registration number once the KASNEB team has approved your payment. 

  1. Q. Can I get a refund for the payment made?

    Yes you can, call JamboPay Call center on 0709920000 and request for a refund. You will receive your reimbursement following approval from KASNEB. 

  1. Q. How do I book my exams online?

    • Click on http://online.kasneb.or.ke and navigate to Sign Up

    • If registered, key in your log in details.

    • If new, create a new account

    • Complete the form and sign up; then await confirmation via Email/SMS

    • Click on the Activation link sent to your email to activate your account. 

 


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Comments (1)

  • at
  • 09/Nov/18 10:37am

registered on online portal but my activation code expired before utilizing it, what do i do as the system does not allow me to register afresh

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