3. Call HELB on 0722052000
4. Email contactcentre@helb.co.ke
Technical, Vocational & Education Training [TVET] loans and bursaries are awarded to students pursuing technical courses in the public TVET Institutions recognized by the Ministry of Education [MoE], a member of The Kenya Association of Technical Training Institutions [KATTI] and placed by Kenya Universities and Colleges Central Placement Service [KUCCPS]
2. HELB TVET LOAN APPLICATION
1. Who is eligible for a HELB Technical, Vocational Education & Training [TVET] Loan?
i. Students in the public Technical, Vocational & Education Training [TVET] Institutes recognized by the Ministry of Education [MoE], a member of The Kenya Association of Technical Training Institutions [KATTI] and placed by Kenya Universities and Colleges Central Placement Service [KUCCPS]
ii. Direct Entry Self-Sponsored Students in the public Technical, Vocational & Education Training [TVET] Institutes recognized by the Ministry of Education [MoE], a member of The Kenya Association of Technical Training Institutions [KATTI]
2. How do I know if the college is a member of KATTI
Log in to www.helb.co.ke to download the list of colleges who are members of KATTI
3. How do you apply?
a. Visit www.helb.co.ke to register.
b. Log in, select and fill in the required Loan Application Form [either First Time or subsequent] for the respective program [TVET, Undergraduate or Continuing education] from the HELB website.
c. Print two copies of the duly filled Loan Application Form.
d. Have the form appropriately filled, signed and stamped by the relevant authorities and guarantors [for first time applicants only] and by the Dean [for subsequent applicants]
e. Sign the form and attach all the necessary documents as indicated in the checklist appearing on the last page of the Loan Application Form.
f. Present one copy of the duly completed Loan Application Form and all the attached supporting documents at any of the following:
i. Select Huduma Centres: Nairobi, Kakamega, Eldoret, Nakuru, Mombasa, Kisumu, Nyeri, Embu, Machakos, Kisii, Bungoma, Turkana, Meru, Kitui, Kericho, Nandi [Kapsabet], Thika, Garissa, Kitale and Muranga for free and secure delivery to HELB Head Office.
ii. HELB Student Centre on Mezzanine One [M1], Anniversary Towers, University Way, Nairobi
g. Retain one copy of the duly filled loan application form
Remember: The HELB Loan Application process is free. Do not pay anyone to process your HELB Loan.
4. I don’t have an ID card; can I apply for a HELB loan?
Unfortunately this is not possible at the moment. The national ID is proof of attainment of majority age. The HELB Loan Application form is a contract and legally we are not in a position to enter into a contract with a minor.
5. Is it compulsory to apply for a HELB loan?
No. You should apply for a HELB loan only if you are in need of the funds
6. What is the applicable interest rate and when does it start to accrue?
The interest is currently 4% per annum for direct entry students and 12% for all salaried applicants. The interest will start to accrue immediately after the first disbursement
7. Am I eligible for a loan in 2nd year if I did not apply in 1st year?
Yes you are. However one will be required to apply as a first time applicant during the first time applications window
8. What if I was awarded a loan but it is not enough, can I request for additional funds
Yes, if you have a genuine need for additional funds, you can appeal amounts awarded to you by completing the loan review [appeal] form on www.helb.co.ke
9. If I discontinue my education, do I have to pay amount awarded to me even if I didn’t complete my education?
Yes, once you are awarded a HELB loan, you will be required to fully repay the amount in accordance with the terms & conditions as well as the interest accrued thereafter and penalties incurred [if any]
10. I have a sibling who didn’t qualify for HELB loan. Can I share the amount I was awarded with him/her then we share repayment?
Tuition is disbursed directly to the loan applicant’s learning institution. However, any willing individual can help you repay your HELB Loan.
11. What if I can’t remember my password for the HELB Online Portal?
Use the “forgot password” option available on the portal to recover your account
12. What if I can’t see the HELB portal activation link on my email?
Please check your junk or spam emails
13. Why is my application form defective?
If any or all of the following are missing then the application is defective and your form will not be processed:
a. Missing signatures and stamps: i.e. applicants’ signature, parents/guardian, priest, Chief or Assistant chief, Commissioner of Oaths or Magistrate and bank. Please note that signatures and stamping is mandatory.
b. Missing documents: if any of the documents on the checklist haven’t been attached then the form will be termed defective. These include: KCSE result slip, Admission letter; if orphaned, copy/copies of parent/s death certificate; if sponsored in High school, a confirmation letter from the school or sponsor and a colored passport size photo which is to be attached to the form before submission.
c. Scanned copies: the forms to be submitted should be the original copies and not scanned copies, if one submits the scanned copy then it is termed defective since it’s not the original.
d. 2nd & Subsequent loan application forms: All the subsequent application forms MUST be signed and stamped by the Dean of students.
In case of any queries:
Website: www.helb.co.ke |Student Service Centre, Mezzanine 1 – University Way, Nairobi
Email: contactcentre@helb.co.ke | Tel: 0711052000 | Facebook & Twitter: @HELBPage |